Fingerprint verification in the workplace is still a relatively new time tracking technology, and getting your biometric clock to work seamlessly may require a little manual finagling on your part. Here are some tips to get the highest quality fingerprints so that your employees can clock in and out seamlessly:
- Use the display number to judge the print – When you enroll your fingerprints, use the number on the screen display as an indicator of how good the print is. FingerTec clocks max out at 100 but any number above an 80 is good.
- Try the left and the right hand – See which hand the machine prefers. Sometimes there is a difference between both hands’ prints.
- Enroll more than one finger – Always enroll more than one finger so that you have a backup finger if your employee gets a cut (or if their finger is out of commission for a while, for whatever reason). It also gives your employees more tools to clock in and out with.
- Clean the sensor – Every now and then, clean your sensor with a piece of scotch tape. If you ever experimented with scotch tape as a child, you know just how much they can pick up.
- Set up one to one punching - Identifying yourself to your machine before enrolling your prints can reduce the verification time by 50 percent. Each employee has a unique number they can enter before they press their finger that can make unlocking the clock faster.
- Lower your clock’s sensitivity – If your clock has been having a difficult time verifying your employees’ prints, it may be because your clock’s sensitivity is high. If you’d like to clock in and out more quickly, lower the sensitivity of your clock so that it recognizes your team’s prints faster. To do this, go to your clock and press the Menu button. Select "System," and then "System" again. Now you should be in the window that allows you to change your clock's sensitivity. Your "threshold" will automatically be set to 35. Change that number to 5. Additionally the function next to it, "1:N" will also be automatically set to a specific number. Change this to 15. Finally, change your finger sensitivity to low, and then save.
Using your biometric clock should be an effortless experience, and if it isn't, it takes just a few minutes to re-calibrate your clock and adjust your enrollment methods. If this still doesn't work, remember that support is just one call, live chat, and email away!