Help Desk

  • employees and reports

    some but not all employees are showing as active at the time clock, but not on reports or on the employee list...

    0 Community Answers Jun 08, 2017 08:18PM EDT
  • Weekly Time Card Report Issue

    For the last 3 or 4 weeks, something weird started happening. When an employees in/out are adjusted because a ...

    0 Community Answers Apr 06, 2017 11:11AM EDT
  • Reports

    hi, we want to get a report for users who only swiped once during the day. is that possible? of so, how d...

    0 Community Answers Mar 06, 2017 10:03AM EST
  • Device not collecting data

    I have two devices (TA100C), employees have been complaining one of the does not record their in/out punches, ...

    0 Community Answers Nov 29, 2016 01:31PM EST
  • Problem

    I have a problem with the device fenger tec face id2 lost when the device is running a brief warning voice a...

    0 Community Answers Nov 04, 2016 05:00PM EDT
  • Blank attendance reports sent by report scheduler

    Hi, All of the sudden we are now seeing blank PDFs being sent by the report scheduler. Do you know why thi...

    0 Community Answers Sep 07, 2016 09:19PM EDT
  • Log In

    For reasons unknown, our system does not allow general log-in as of today, we have to log in as an admin on th...

    0 Community Answers Aug 16, 2016 06:35PM EDT
  • Admin Affirm 1 Problem

    my is ADMIN AFFIRM 1 we are not doing any thing in machine.

    0 Community Answers Jul 02, 2016 01:38AM EDT
  • Variable '_Section' is not found

    Receiving this error often at the report Generation Fingertec Version 2.2.027 Angel L. Santiago IT Su...

    0 Community Answers Jun 09, 2016 03:51PM EDT
  • Password

    I can not access my firngertec from my desktop. It is asking for a password. I am a new manager here and can&#...

    1 Community Answer Jun 05, 2016 03:18AM EDT

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