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can't type letters when adding new users

Anna Mar 05, 2015 02:49PM EST

Dear customer support team.

I have two questions regarding my device:
1. When adding new users I cannot add their names, only numbers. Can you please advise how do I switch to a letter keyboard?
2. Can you please send me a link to download TCMSv2 software?

I would also recommend to write answers on the inquires to e-mail addresses. As you request it in the inquiry form, people might expect to receive it there and not check forums.

Best regards,
Anna

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